
Faerie Festival Ticket Terms & Conditions
Last updated: May 23, 2025
1. Ticket Purchase & Redemption
1.1 Eligibility: You must be at least 18 years old (or have parental consent) to purchase tickets.
1.2 Payment: All ticket purchases are processed securely. Tickets are non-transferable unless explicitly authorized by Faerie Festival, and may not be resold for profit.
1.3 Delivery: E-tickets will be sent via email. You must present your e-ticket (digital or printed) at the event entrance.
2. Refunds & Exchanges
2.1 No Refunds: All ticket sales are final. We do not offer refunds, except in the event of cancellation as outlined below.
2.2 Event Cancellation or Postponement: If the Festival is cancelled, you may choose a full refund or a voucher toward next year’s event. If postponed, your existing ticket will be valid for the new dates.
3. Event Code of Conduct
3.1 Respect & Safety: All attendees agree to treat staff, performers, vendors, and fellow guests with respect. Harassment, hate speech, or violence will result in ejection without refund.
3.2 Prohibited Items: Weapons, illegal substances, and professional recording equipment are not permitted. Faerie Festival reserves the right to search bags and person.
4. Health & Accessibility
4.1 Health Advisories: Attendees assume responsibility for their own health and well-being. Follow all posted safety guidelines onsite.
4.2 Accessibility: Reasonable accommodations are available—contact us at magicalfestivals@hotmail.co.uk at least 30 days prior.
5. Media & Photography Policy
5.1 Official Coverage: Faerie Festival and our approved media partners may photograph, film, and record attendees during the event for promotional and archival use.
5.2 Attendee Consent: By entering the Festival grounds, you grant Faerie Festival and its licensees a perpetual, worldwide, royalty-free right to use your likeness in any media, without compensation.
5.3 Unauthorized Recording: Personal photography and filming for private use is allowed in public areas. However, the following are prohibited without prior written consent:
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Recording or streaming live performances
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Drone photography or videography
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Professional broadcast or commercial media use
5.4 Media Credentials: Journalists, bloggers, and influencers must apply in advance for media credentials. Unauthorized professional media activity may result in confiscation of equipment and ejection.
6. Liability & Disclaimer
6.1 Assumption of Risk: Attendance is at your own risk. Faerie Festival and its affiliates are not liable for personal injury, loss, or damage to property.
6.2 Force Majeure: We are not responsible for delays or cancellations due to events beyond our control (e.g., weather, acts of nature, government actions).
7. Privacy & Data Protection
We collect and process personal data (e.g., name, email) solely to facilitate ticketing and communicate Festival updates. See our full Privacy Policy at faeriefestival.com/privacy.
8. Amendments
Faerie Festival reserves the right to update these Terms & Conditions at any time. Changes will be posted on our website and take effect upon publication.
By purchasing a ticket, you acknowledge that you have read, understood, and agree to abide by these Terms & Conditions, including our Media & Photography Policy. Enjoy the enchantment!