Faerie Festival Ticket Terms & Conditions

Last updated: May 23, 2025

1. Ticket Purchase & Redemption

1.1 Eligibility: You must be at least 18 years old (or have parental consent) to purchase tickets.
1.2 Payment: All ticket purchases are processed securely. Tickets are non-transferable unless explicitly authorized by Faerie Festival, and may not be resold for profit.
1.3 Delivery: E-tickets will be sent via email. You must present your e-ticket (digital or printed) at the event entrance.

2. Refunds & Exchanges

2.1 No Refunds: All ticket sales are final. We do not offer refunds, except in the event of cancellation as outlined below.
2.2 Event Cancellation or Postponement: If the Festival is cancelled, you may choose a full refund or a voucher toward next year’s event. If postponed, your existing ticket will be valid for the new dates.

3. Event Code of Conduct

3.1 Respect & Safety: All attendees agree to treat staff, performers, vendors, and fellow guests with respect. Harassment, hate speech, or violence will result in ejection without refund.
3.2 Prohibited Items: Weapons, illegal substances, and professional recording equipment are not permitted. Faerie Festival reserves the right to search bags and person.

4. Health & Accessibility

4.1 Health Advisories: Attendees assume responsibility for their own health and well-being. Follow all posted safety guidelines onsite.
4.2 Accessibility: Reasonable accommodations are available—contact us at magicalfestivals@hotmail.co.uk at least 30 days prior.

5. Media & Photography Policy

5.1 Official Coverage: Faerie Festival and our approved media partners may photograph, film, and record attendees during the event for promotional and archival use.
5.2 Attendee Consent: By entering the Festival grounds, you grant Faerie Festival and its licensees a perpetual, worldwide, royalty-free right to use your likeness in any media, without compensation.
5.3 Unauthorized Recording: Personal photography and filming for private use is allowed in public areas. However, the following are prohibited without prior written consent:

• Recording or streaming live performances

• Drone photography or videography

• Professional broadcast or commercial media use
  5.4 Media Credentials: Journalists, bloggers, and influencers must apply in advance for media credentials. Unauthorized professional media activity may result in confiscation of equipment and ejection.

6. Liability & Disclaimer

6.1 Assumption of Risk: Attendance is at your own risk. Faerie Festival and its affiliates are not liable for personal injury, loss, or damage to property.
6.2 Force Majeure: We are not responsible for delays or cancellations due to events beyond our control (e.g., weather, acts of nature, government actions).

7. Privacy & Data Protection

We collect and process personal data (e.g., name, email) solely to facilitate ticketing and communicate Festival updates. See our full Privacy Policy at faeriefestival.com/privacy.

8. Amendments

Faerie Festival reserves the right to update these Terms & Conditions at any time. Changes will be posted on our website and take effect upon publication.

By purchasing a ticket, you acknowledge that you have read, understood, and agree to abide by these Terms & Conditions, including our Media & Photography Policy. Enjoy the enchantment!